Together for a Better Passenger Experience
Mantena for Öresundståg:
The popular Öresund trains transport millions of passengers between Sweden and Denmark. Mantena ensures that maintenance is carried out smoothly and efficiently – with the passenger as the top priority.
Sharing the same target
Around half a million people travel each week on the Öresund train – a joint regional train system that operates in southern Sweden and between Sweden and Copenhagen.
While Transdev is the train operator, Mantena is responsible for the maintenance.
"Mantena ensures that the Öresund trains have vehicles that are intact, clean, and in service. We also experience a shared commitment to the passengers – we work together for the best possible passenger experience," says Jarl Samuelsson, CEO of Öresundståg, adding:
"It’s when we all share the same goal and help each other achieve it that things really go well."
Samuelsson praises the current collaboration, highlighting openness as crucial for the good relationship.
"There is a transparency that is valuable and very important for achieving good results. There is also openness about challenges, which creates trust and stability," he emphasizes.
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Every Mantena employee involved in maintaining the Øresund trains understands the bigger picture they are part of – and keeps the passengers' best interests in mind.
Older trains require agility and expertise
With the workshop located at Øresundstog's state-of-the-art train depot in Hässleholm, the path to efficient maintenance and repairs is short. Today, over 120 Mantena employees are tasked with keeping the 111 trains running smoothly.
Samuelsson highlights that Mantena being a local player close to the customer is a clear strength.
"It provides short decision-making pathways and the ability to quickly adapt if needs or conditions change. This is especially important with an older fleet of vehicles," Samuelsson points out.
As an independent entity, Mantena works across different train types and suppliers, which has allowed the company to build up extensive technical expertise. This creates favorable conditions for innovation and problem-solving – something particularly crucial when working with older trains.
"Technical issues constantly arise that need to be managed to ensure stable operations. We depend on quick access to broad technical competence," he states, and continues:
"It's beneficial to have such players in the industry, whose core competence is train maintenance."
Continuous learning and development
The strong financial control at Mantena is another important factor for the Swedish train operator.
"As clients, we never want to collaborate with companies that are under so much pressure that they have red numbers. It creates uncertainty and instability – and then we can't achieve a good operation with the safe, positive customer experience we strive for."
Samuelsson also highlights how Mantena, together with other partners, works systematically with continuous learning and development.
"This ensures that every Mantena employee involved in maintaining the Öresund trains understands the bigger picture they are part of – and keeps the passengers' best interests in mind."
